*Click on question to show answer
If you received an order with a missing or broken part(s), please:
- Take a picture of part
- Send request to Support@goatguns.com and reference your Order #.
We will send out a replacement right away free of charge.
Got the wrong item? Let us know what is missing.
Sarge only wants his products in worthy hands. If you don't LOVE your GoatGuns, ship them back within 90 days for a full product cost refund. But please don't come back begging to get back on Sarges squad once you've left.
25 E 300 N
Spanish Fork, UT 84660
We ship items daily Mon-Sat. Orders cannot be cancelled due to our fulfillment process. If you receive an order you placed by mistake, send it back to us for a full refund.
Forgot to apply a promo code at checkout? Due to how promo codes work, we cannot apply one for previous orders placed. Please do not ask us to apply discounts to orders already placed.
Where to apply promo codes (when checking out):
Domestic USA Shipping:
- We ship to all 50 USA states
- Orders arrive within 2-4 business days
- Free shipping over $40
- $1-3 Shipping under $40
- $5.00 Flat Shipping to Hawaii
- Orders sent daily M-Sat excluding Holidays
We now ship to ALL Major European countries! Shop at Goatguns.eu. View Europe shipping rates here.
Canada (CAN) - $10 Flat shipping. We now have a CAN Amazon Store, shop it here.
*International Customers are responsible for paying custom duties, tariffs and anything else your country may require to obtain your items. If your order is rejected due to customer error we do not refund our shipping cost.
Do Not Ship to:
Australia (AUS) - We enjoyed shipping to AUS for the past 2 years. Sadly, our products are currently not allowed to import to AUS via USPS. As of 10/1/2021, we have stopped shipping to AUS.
New Zealand (NZ)
Africa, Asia, Middle East
Receive a message stating that your order has been delivered but it is not there? This is common with USPS tracking. *Please allow 2-3 more business days or contact your local post office before contacting us.
Orders are shipped out Monday thru Saturday.
During Holidays or sales, your order may take extra time to be sent. Orders are shipped from Murray UT.
Orders over $50 are shipped 2-3 day priority mail. Most orders under $40 are shipped via First Class Mail and will arrive within 2-5 business days.
Tracking information for your order will be sent upon shipment.
International orders may take 2-4 weeks to arrive as they need to clear customs.
Custom Stands & Apparel Products
Custom parts are made and shipped out each Friday. These will be shipped separate from your other items purchased.
Apparel is made fresh on the press when you order! Please allow up to 2-3 weeks to receive any apparel items.
NO; THESE ARE STRICTLY MODELS.
Just like a die cast car model doesn't drive, a GoatGun model will never shoot.
What's their purpose then? What we create and sell are miniature, realistic collectibles. Fans proudly display them. Parents can let their kids play with them safely. Build them, customize them at a fraction of the cost. Display your Goatgun collection where others can see rather than hidden in a safe.
Sarge takes his 'Honey I shrunk the Guns' laser beam and accurately shrinks Rifles to 1:3 scale sized toy miniatures. This means anywhere from 8" to 14" in length. Our shortest is the TMS replica and the 1911, our largest is the Barrett .50 cal sniper. The 1911 model is 1:2.5 scale.
Our toy models abide by the laws including New Jersey, New York, Chicago and California.
They are collectibles and come with a display stand. They are non-firing die cast models, 1:3 scale sized from popular rifles. All barrels are closed with no way for any item to go through them.
This being said, BE SMART AND TAKE CAUTION. NEVER take to an airport, school or public location. These models are to be treated as collectibles and kept in a safe place in residences.
Never point or aim at another person.
Glad you asked. In each package we provide step-by-step instructions. We also have guides and videos online here. Most models take between 5-15 minutes to assemble.
No. The Sarge got stingy and removed it Sep 1 of 2021. We noticed it was not heavily used and had many user issues. Wanting a discount? If you would like 10% off, click here!
Yes! Earn 12% on sales referred by you. Our affiliate program is through ShareaSale. You can apply within their platform.
Each miniature is made of die cast metal. The Bullpup, AK47 models have some acrylic plastic parts as well. Each miniature gun model consists of DOZENS of small parts. This makes each model weigh anywhere from 9 ounces to 15 ounces.
Fans are most shocked when they get their hands on these to feel the quality and weight of the models.
Yes we do, learn more here.
Apparel sales are final. Our apparel is made Fresh on the Press. That means each item is uniquely made to the style and size you ordered through a third party. They do not allow us to return items for size exchanges.
Returns for apparel must show that item came defective or wrong size.
Email the Sarge at Support@Goatguns.com
"Hey Sarge! You are one helluva Goat. When caressing one of your finely tuned models, the (needed part) broke. Could an Olde Goat find it in his heart to replace this part? My order # is _____ and the G.O.A.T moment of my life was when I saw your fine face on a package arrive at my doorstep.
I understand burpees and pushups may be required.
P.S. Do you even lift? #shredded"